Case Study - Billing Transformation

Client: Fortune 500 Financial Services Corporation

Challenge
The company relied on 45 separate billing systems to manage finances. This made the process slow, confusing, and prone to errors. Teams spent countless hours pulling data together, and compliance issues were becoming a bigger risk. Leadership needed a simpler, more reliable way to handle billing that would reduce costs and free up staff time.

Approach

  • Reviewed existing billing systems and identified gaps

  • Created tailored strategies to merge systems into one platform

  • Added automation for reporting and introduced new risk controls

Impact

  • 45 billing systems replaced with a single integrated solution

  • Over 100 staff hours saved each month

  • Reduced compliance and reporting risks

  • A more accurate and cost-effective billing process

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