Case Study - Billing Transformation
Client: Fortune 500 Financial Services Corporation
Challenge
The company relied on 45 separate billing systems to manage finances. This made the process slow, confusing, and prone to errors. Teams spent countless hours pulling data together, and compliance issues were becoming a bigger risk. Leadership needed a simpler, more reliable way to handle billing that would reduce costs and free up staff time.
Approach
Reviewed existing billing systems and identified gaps
Created tailored strategies to merge systems into one platform
Added automation for reporting and introduced new risk controls
Impact
45 billing systems replaced with a single integrated solution
Over 100 staff hours saved each month
Reduced compliance and reporting risks
A more accurate and cost-effective billing process