Client: Global Financial Services Corporation

Challenge
The company was spread across several countries, but each office had its own way of doing things. Processes didn’t line up, accountability was unclear, and compliance rules weren’t always applied the same way. This led to delays, inefficiency, and frustration for both staff and leadership. The organization needed a more consistent way of working that could span borders, keep teams connected, and support compliance in very different regulatory environments.

Approach

• Worked with leadership to design a single global operating model

• Streamlined workflows and reduced duplicate efforts

• Introduced clear governance structures and compliance standards

Impact

• Unique processes reduced by 17% across regions

• Overall efficiency increased by 20%

• Project delivery times improved by 15%

• Greater consistency and easier collaboration across offices worldwide